Business IT Support, VoIP Telephony and Cyber Security Services
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Always on hand to help just when we need it."
Paul, 12/06/25
"Drew was very helpful and I was very appreciative of his support - thank you."
Della, 11/06/25
"Thank you for your help. As always quick to respond."
Jayne, 10/06/25
"Pro-Networks team helpful and efficient. 100% you can trust them."
Renalda, 10/06/25
Service KPIs For May 2025
Calls Answered Within
8 Seconds
Average Initial Response
35 Minutes
Average Resolution Time
186 Minutes
Same Day Resolution
63.70%
Customer Retention
99.80%
How Do We Compare
To Your IT Company?
Recent Blog Posts
80% Fewer Clicks: The Power of Cyber Security Training
Real data shows cyber training reduces phishing clicks by 80% in 6 months. See how Pro-Networks can protect your business from human error attacks.
What is Phishing?
As this week (w/c 02/06/25) is Phishing Awareness Week, learn how to protect yourself from cybercriminals who use deceptive emails, texts, and calls to steal personal information.
The 2025 Verizon Data Breach Investigations Report
Pro-Networks examines the latest Verizon Data Breach Investigations Report, revealing key cybersecurity trends, threat patterns, and essential protection strategies for UK businesses.
What is IT Support?
Discover how managed IT support and cybersecurity services help protect your business and keep your technology running smoothly and securely.