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Business IT Support, VoIP Phones and Cyber Security Services

Welcome To Pro-Networks

We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.

If you need support, please call 01244 535527 (option 1)

For sales, please call 01244 535527 (option 2)

Please click below to find out how we can support your business...

Upgrade Your Business Before Windows 10 Support Ends.

Without updates, your business faces security vulnerabilities, compliance issues, and potential data breaches.

Great Reasons To Talk To Us

We answer the phone in seconds check

Our initial response time is incredible check

Our resolution time smashes industry norms check

99% customer retention despite ZERO contracts check

YOUR needs are OUR priority check

Switching To Us Is Super-Easy

Latest Customer Feedback...

"Great help sorted the problem straight away thank you."
Alison, 15/09/25 star star star star star     

"Ian and Pippa are lovely and really helpful :)"
Ian, 15/09/25 star star star star star     

"Immediate support & helpful in sorting out the problem, without a problem!"
Darren, 15/09/25 star star star star star

"Great polite and efficient work, thank you again for the quick turn around."
Hannah, 12/09/25  star star star star star 

Service KPIs for August 2025

Calls Answered Within

9 Seconds

Calls Answered Within Seconds

Average Initial Response

59 Minutes

Average Initial Response

Same Day Resolution

53.23%

Same Day Resolution

Customer Retention

100%

Customer Retention

Recent Blog Posts

What is Windows Recall?

Learn what Windows Recall is, system requirements & why MSPs won't enable Microsoft's AI screenshot feature by default. Security & privacy concerns explained.

Looking back at last weeks SonicWall SSL VPN Issue

Discover how we responded to the recent SonicWall zero-day vulnerability, swiftly protecting customer networks and minimising disruption. Learn why proactive cybersecurity matters and how ITDR, MDR, and SIEM keep your infrastructure safe.

Cyber Security - A Tale of Two Attacks

A real-world case study showing how a 6-hour cyber attack affected nearly 200 contacts when basic security measures weren't in place. Learn why MFA and proactive monitoring matter.

Compliance Update - Q2 2025

Discover what the UK's new Data (Use and Access) Act 2025 means for your organisation. Learn about changes to data requests, AI use, marketing rules, research consent, and more.
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