Employee-Owned IT Support, VoIP Phones & Cyber Security
Pro-Networks is employee-owned, contract-free, and trusted by businesses across Chester, Cheshire, North Wales, and the North West.
Our response times are measured in minutes, our customer retention rate is over 99%, and every member of our team has a genuine stake in getting things right for you.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out how we can support your business...
What You Can Expect From Us
Your call is answered in seconds
Your issue acknowledged in minutes
Most problems resolved the same day
No contracts - you stay because you want to
Your business always comes first
Switching Is Easier Than You Think
Recent Customer Feedback...
"Nathan was very quick and clear in his communication and asked the right questions to make sure there are no security risks. Many thanks!"
Thanos, 02/06/26
"Great service as usual. Thanks to Christine and Rod. All sorted now 😊"
Amanda, 02/06/26
"Thanks for your patience Rod and Nathan, really appreciate your help!"
Sue, 01/06/26
"Super efficient. Thanks Lucy & Alex!"
Liz, 28/05/26
Service KPIs for May 2026
Customer Retention
99.74%
Average Initial Response
49 Minutes
Same Day Resolution
59%
Calls Answered Within
9 Seconds
Recent Blog Posts
Keeping Control of AI Adoption in Your Business
Kali365 Phishing Attack - How It Targets Microsoft 365 and Bypasses MFA
Microsoft Teams: No More Accidental Meeting Exits
What Shadow IT Reveals About Your Business Processes
