Employee-Owned IT Support, VoIP Phones & Cyber Security
Pro-Networks is employee-owned, contract-free, and trusted by businesses across Chester, Cheshire, North Wales, and the North West.
Our response times are measured in minutes, our customer retention rate is over 99%, and every member of our team has a genuine stake in getting things right for you.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out how we can support your business...
What You Can Expect From Us
Your call is answered in seconds
Your issue acknowledged in minutes
Employee-owned since 2002 - every engineer has a stake in your experience
Most problems resolved the same day
No contracts - you stay because you want to
Recent Customer Feedback...
"Very happy with Anthony's support!"
Lenka, 18/06/26
"Great experience- really engaged positively with me and went beyond the norm to solve my problem. Thanks"
Ian, 18/06/26
"Super quick response and resolution! Thanks Anthony"
Paul, 18/06/26
"Ryan is a technical genius!"
Chris, 17/06/26
Service KPIs for May 2026
Customer Retention
99.74%
Average Initial Response
49 Minutes
Same Day Resolution
59%
Calls Answered Within
9 Seconds
Recent Blog Posts
Beyond Security Awareness Training: Driving Real Behaviour Change
Windows 11 Efficiency Updates - What Businesses Need to Know
What Does Email Antispam Actually Do? (And Would Your Staff Fall For This?)
Why Have My Cyber Costs Gone Up? | Cyber Essentials Explained
