Join the customers we already look after in Wrexham
With over 20 IT pros and excellent connectivity via the A55 and A483, we can quickly reach your site when needed.
We deliver fast, reliable IT support to businesses in Wrexham & North Wales - Let’s elevate your IT game!
Proactive IT Support and Services for Businesses in Wrexham
Finally, IT Support Your Business Can Depend On
Tired of broken promises from IT providers? We're different. We respond faster, prevent more problems, secure your systems properly, and boost your technology performance.
Our local team of experts have been solving IT challenges for Wrexham businesses for over two decades.
Instead of just fixing problems, we prevent them happening in the first place.
See how reliable IT support transforms your business.
Full-service technology management for your business in Wrexham
Latest Customer Feedback...
"Thank you Ian!! Boxed all off so quick for me as always and back online, thank you!"
Natalie, 31/07/25
"Great Support from Anthony. Showed me how to do some of it myself in future."
James, 31/07/25
"Such a speedy response! Thanks Ryan!"
Clare, 30/07/25
"Thank you, much appreciated."
Dave, 30/07/25
ASH Group - Case Study
Based at their head office in Wrexham, Alan's Skip Hire have certainly grown and changed in the 20+ years that Pro-Networks have looked after them. While the technology may have changed, the need for responsive, timely and effective IT support hasn’t. Pro-Networks has worked hand in hand with the ASH Group every step of the way, from opening and connecting new depots to IT suite refreshes during our long relationship.
Find out more here.
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
99% Retention. 0% Contracts.
100% Choice.
The numbers don't lie: our customers stick around because we deliver, not because they're trapped.
We're so confident in our service quality that we refuse to use binding contracts.
You get complete protection and total freedom – the best of both worlds.
Real results create real loyalty.
We prove our worth every day through exceptional support, clear communication, and genuine care for your business success.
Exceptional Service. Complete Freedom.
Proven Results.
Experience the freedom to choose quality service and join our community of satisfied customers and discover what true partnership looks like.
Industry-Leading Expertise Meets Real-World Results.
Complex technology. Simple experience. That's what 20+ years of expertise delivers.
Whether you need cloud solutions, network management, Microsoft 365 support, disaster recovery, or connectivity optimisation – we handle it all through our fully equipped helpdesk with industry-leading standards.
Don't believe us? Check our Service KPIs and latest customer feedback against what you're currently getting.
VoIP Made Simple.
Complicated phone systems are so yesterday. Our managed VoIP is refreshingly straightforward.
One number, every device, anywhere with internet.
We set it up, keep it running, optimise performance, and provide support when you need it. You just make and take calls like always – except now you can do it from absolutely anywhere.
With a choice of providers we make sure our solutions exceeds your needs.
Your business is under attack – defend it with Business Armour.
Cybercriminals are targeting businesses right now, and basic security isn't enough anymore.
One click from an employee could cost you everything.
Our comprehensive protection stops attacks before they happen with advanced email filtering, staff training, dark web monitoring, and 24/7 threat detection and response.
We'll help you get Cyber Essentials certified and ensure your data survives any disaster.
Service KPIs for July 2025
Calls Answered Within
8 Seconds
Average Initial Response
37 Minutes
Same Day Resolution
55.97%
Customer Retention
100%
