Need top-notch IT support?
Your search ends here!
With over 20 qualified engineers minutes from the M56, we deliver fast, reliable IT support to businesses in Liverpool, Manchester, Preston and the North West.
Let’s elevate your IT game!
Proactive IT Support and Services for Businesses in the North West
More Than IT Support...
Technology should drive your business forward, not hold it back. That's where we come in.
For over two decades, we've been the IT Support North West businesses turn to when they need to transform their technology from a headache into a competitive advantage. Based just off the M56, we combine local knowledge with cutting-edge expertise that keeps you ahead of the curve.
When North West companies need reliable IT Support that actually understands their challenges, they choose partners who've been here through every technological shift – from the early days of networking to today's cloud-first, security-conscious business environment.
Ready to transform your technology experience?
IT Support, VoIP, and CyberSecurity that actually works!
Latest Customer Feedback...
"Thank you Ian!! Boxed all off so quick for me as always and back online, thank you!"
Natalie, 31/07/25
"Great Support from Anthony. Showed me how to do some of it myself in future."
James, 31/07/25
"Such a speedy response! Thanks Ryan!"
Clare, 30/07/25
"Thank you, much appreciated."
Dave, 30/07/25
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Earned Loyalty Beats Forced Loyalty Every Time
Contracts say "we don't trust our service."
We say "judge us by our results."
No lock-ins, no penalties, no strings attached. Just outstanding IT support that keeps 99% of our customers coming back for more.
We win your trust through transparency, reliability, and genuine value.
When you're free to leave but choose to stay, that's when you know you've found the right partner.
Trust earned daily, never demanded.
Warringtons Own Buses - Case Study
Pro-Networks was invited to tender for the IT Support Contract at Warringtons Own Buses in 2019, and after winning the business, we went to work on simplifying and increasing the reliability of their network. Long-standing IT issues were quickly resolved, and in 2023 we helped WOB relocate to their new head office.
Read the full case study here.
Stop Settling for "Good Enough" IT
Your North West business deserves better than patchy cloud services, reactive network management, and disaster recovery that might actually work when you need it.
We deliver comprehensive solutions that exceed expectations: robust monitoring, seamless Microsoft 365 support, bulletproof backups, optimised connectivity, and a helpdesk team that actually helps businesses with their IT thoughout the North West.
Our Service KPIs and latest customer feebdack prove it. Your current provider's probably don't.
Your Phone System Just Got Mobile
Why limit your business calls to one location when your business happens everywhere?
Our managed VoIP solutions transform any device into your office phone. Same number, seamless experience, whether you're working from the kitchen table, client boardroom, or beach cafe.
Complete setup, ongoing optimisation, and expert support included. A choice of providers means we find the perfect fit for your needs.
Secure your business with Business Armour – trusted cybersecurity expertise
As cybersecurity specialists, we deliver enterprise-level protection tailored for growing businesses.
Our proven methodology encompasses user education, advanced threat detection, vulnerability management, and continuous monitoring.
We provide Cyber Essentials certification, comprehensive backup solutions, and 24/7 security operations centre support.
With Business Armour, you're not just buying software – you're partnering with cybersecurity experts who understand your business needs.
Free Cyber Security Vulnerability Report
Please complete the details below to obtain your report.
Service KPIs for July 2025
Calls Answered Within
8 Seconds
Average Initial Response
37 Minutes
Same Day Resolution
55.97%
Customer Retention
100%
